Frequently Asked Questions from Our Patients
All the most frequently asked questions from our patients
Who is LIV ORTHO and what is its mission?
LIV ORTHO is an osteoarticular center in French-speaking Switzerland, specializing in the comprehensive treatment of arthritis and musculoskeletal system pathologies. It combines prosthetic surgery, sports surgery, conservative treatments (injections, physiotherapy), and comprehensive patient follow-up. The approach is centered on listening, quality, multidisciplinary coordination (surgeons, physiotherapists, physical trainers, nutritionists).
Where are your locations and how do I schedule an appointment?
LIV ORTHO has several locations (Neuchâtel, Lausanne, Clarens/Montreux, La Chaux-de-Fonds) to facilitate access to care. Contact information is available on the website.
What happens during a first consultation?
During your first visit, you will receive a complete assessment: medical history, clinical examination, imaging (X-ray/MRI if already performed), discussion of your expectations, pain, and limitations. Bring your previous examinations, symptom questionnaire, and be ready to ask all your questions. You will be directed toward the best course of treatment (conservative or surgical).
Do I need to bring a referral?
It is recommended to have a letter from your general practitioner or specialist to facilitate coordination, insurance, and access. If you do not have one, the secretariat can provide guidance.
What non-surgical treatments do you offer?
LIV ORTHO offers: targeted physiotherapy (strengthening, proprioception), injections (hyaluronic acid, PRP), lymphatic drainage, electrostimulation, nutrition and physical preparation advice. The goal: relieve pain, improve function, delay or avoid surgery.
When is surgery considered?
Surgery is considered when: pain persists despite conservative treatments, the joint is severely affected (advanced arthritis, prosthesis), or there is instability/ligament rupture requiring repair. After individual assessment, the team explains the options, risks, and benefits.
What is the length of hospitalization/postoperative follow-up?
This depends on the procedure. Follow-up includes: pain management, early initiation of physiotherapy, regular check-ups. LIV ORTHO accompanies you "from treatment to life after."
How does insurance coverage work?
Our centers are located in accredited facilities. Reimbursement depends on your insurance plan, your outpatient/hospitalization status, and whether or not a referral has been made. It is advisable to check with your insurance provider before the procedure.
How do I access your centers (transportation, parking)?
Addresses are listed on the website. The centers are well served by public transportation and have parking facilities. Consult our "Location" page.
I am already a patient: can I access my results/examinations?
Yes. A system or protocol is in place for the delivery of reports, examinations, and transmission to other professionals. If needed, contact the secretariat.
What are your consultation hours?
Consultations are held Monday through Thursday from 8:15 AM – 12:00 PM and 1:00 PM – 4:45 PM. For other times, please contact us.
What is unique about your approach?
In a few words: The patient comes first. We value listening, transparency, and a relationship of trust. The patient is an active participant in the therapeutic decision. We engage a multidisciplinary team for personalized follow-up.
Dedicated FAQ – Knee Pathologies
What knee pathologies are treated?
Among the treatments offered:
- Knee arthritis (gonarthrosis)
- Anterior cruciate ligament (ACL) rupture
- Anterolateral ligament (ALL) rupture
- Meniscal tear
- Knee cartilage lesions
- Patellar dysfunction
- Loosening of a total knee prosthesis
What is knee arthritis (gonarthrosis)?
It is a progressive wear of the articular cartilage of the knee, causing pain, stiffness, decreased range of motion, and sometimes deformity (valgus/varus knee). It can be promoted by excess weight, joint overload, leg misalignment, or previous trauma.
What are the symptoms of an ACL or ALL rupture?
The rupture often manifests as a cracking sound at the time of trauma, immediate pain, swelling, knee instability, and a sensation of "giving way." Treatment depends on age, athletic level, and patient preference.
When should ligament or prosthetic surgery be considered?
For ACL/ALL: if instability persists despite physiotherapy, or if the patient wishes to return to pivot sports. For severe knee arthritis or prosthesis loosening: when pain, stiffness, or functional loss impacts daily life despite conservative treatments.
What conservative treatments do you offer for the knee?
Targeted physiotherapy (strengthening, balance, proprioception), hyaluronic acid or PRP injections, axis adjustment (osteotomy), shoes/insoles, weight management.
What is the recovery time after knee surgery?
It varies depending on the procedure but: brief hospitalization, early start of rehabilitation, 6 to 12 months to return to full athletic activity. A personalized protocol is established.
How can knee pathologies be prevented?
regular muscle strengthening (quadriceps, hamstrings)
– correction of axes (varus/valgus)
– maintaining a healthy weight
– moderate-impact sports (swimming, cycling)
– avoiding repetitive joint trauma.
What are the warning signs requiring a prompt appointment?
Involuntary knee instability, chronic unrelieved pain, persistent swelling, inability to walk normally, history of prosthesis with new pain. It is advisable to consult without delay.
Dedicated FAQ – Hip Pathologies
What hip pathologies are treated?
The main ones are:
- Hip arthritis (coxarthrosis)
- Loosening of a total hip prosthesis (when a prosthesis causes problems)
What is hip arthritis?
It is a degenerative disease of the hip joint, where the cartilage wears down, the bones rub together, resulting in pain, stiffness, loss of mobility, and sometimes limping.
What are the risk factors and causes?
Joint overload (excess weight, heavy work), anatomical abnormalities (hip dysplasia, leg length discrepancy, bowed legs), previous trauma (fracture, dislocation), genetic factors, inflammatory diseases.
What are the typical symptoms?
Pain in the groin, thigh, or buttock – exacerbated by exertion or after prolonged positioning –, morning stiffness, decreased range of motion, sensation of rubbing/crepitation, limping.
What treatments are offered before surgery?
Weight loss, low-impact activity (cycling, aqua aerobics), physiotherapy, cushioned shoes, cane for relief, injections (corticosteroids, hyaluronic acid) for relief.
When is a hip prosthesis indicated?
When pain and functional loss persist despite conservative treatments, the joint is seriously deteriorated, or in cases of femoral head necrosis, severe fracture, or advanced dysplasia.
What is the process for hip surgery and follow-up?
Preoperative assessment, explanation of risks/benefits, anesthesia (general or regional), incision, replacement of joint surfaces with a prosthesis, then an active rehabilitation phase with the goal: pain-free walking, return to adaptive activities.
How can hip arthritis be prevented?
Move regularly, practice moderate sports, avoid joint overload, control weight, adapt your environment (grab bars), correct lower limb deformities.
What signs require urgent consultation?
Significant pain at rest or at night, very reduced mobility, new and persistent limping, history of prosthesis with worsening symptoms — it is then recommended to consult promptly.
Dedicated FAQ – Lymphatic Drainage & Electrostimulation
What is manual lymphatic drainage and why is it used?
It is a manual therapy aimed at stimulating venous-lymphatic return, reducing edema, promoting recovery after surgery or injury, and improving circulation.
What is electrostimulation and what are its benefits?
Electrostimulation uses electrical impulses to activate muscles, improve proprioception, limit muscle atrophy, and accelerate functional rehabilitation.
Are these treatments compatible with surgery?
Yes. They are often integrated into the postoperative protocol to optimize recovery, reduce complications, and shorten the return to normal life.
Are there any contraindications?
These treatments require prior assessment: certain vascular pathologies, pacemaker installations, active infections may contraindicate or require adaptation. The practitioner discusses this during the consultation.
When should drainage or electrostimulation begin?
Depending on the procedure or pathology, these treatments can begin as early as the first few days after surgery or after stabilization of the acute phase. A personalized protocol is established.